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The relationship between leadership, organizational culture and job satisfaction : the empirical evidence from retail banking industry in Wales

Dalati, Serene. (2008) The relationship between leadership, organizational culture and job satisfaction : the empirical evidence from retail banking industry in Wales. PhD thesis, Prifysgol Bangor University.

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Abstract

This study examines the relationship between managerial leadership, organisational culture and job satisfaction in organisations. The first section of the study examines three leadershipb ehavioursw hich are visionary, communicativea nd team-oriented leadershipb ehavioursT. he seconds ectiono f the study examinesfo ur dimensionso f organisationacl ulture. Thesed imensionsa re task vs. peopleo rientedc ultures,o pen vs. closed communication system cultures, tight vs. loose control system cultures and individual vs. collective cultures. This research benefits from the combination of qualitative and quantitative research methodologies. The sample of the study is selected from six commercial banks that provide retail banking services in Wales. The unit of analysis for this research is bank branch mangers. The first proposition of the study examines the relation between visionary, communicative and team- oriented leadership and task vs. people oriented cultures, open vs. closed communication system cultures, tight vs. loose control system cultures and individual vs. collective cultures. The correlation analysis between managerial leadership behaviours and organisational culture dimensions shows strong and significant relation in certain organisational aspects and negative relationship in other aspects. The correlation analysis between organisational culture and job satisfaction shows strong positive significance in certain dimensions like the correlation between individual vs. collectivec ulturesa ndj ob satisfactiond imensions.

Item Type: Thesis (PhD)
Subjects: Degree Thesis
Departments: College of Business, Law, Education and Social Sciences > Bangor Business School
Degree Thesis
Date Deposited: 14 May 2015 05:08
Last Modified: 14 Sep 2016 10:41
URI: http://e.bangor.ac.uk/id/eprint/4418
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