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Company complaint responses: perceptions and perspectives of on-line credibility.

Breitsohl, J. and Khammash, M. and Griffiths, G.H. (2010) Company complaint responses: perceptions and perspectives of on-line credibility. In: Proceedings of IADIS International Conference on e-Commerce, Freiberg, Germany, July 26-31.

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Item Type: Conference or Workshop Item (UNSPECIFIED)
Subjects: Research Publications
Departments: College of Business, Law, Education and Social Sciences > Bangor Business School
Date Deposited: 09 Dec 2014 17:28
Last Modified: 23 Sep 2015 03:35
URI: http://e.bangor.ac.uk/id/eprint/3188
Identification Number: DOI: doi:
Publisher: Unknown
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